Guide · Advertising rules · 5 min
Trakheesi permit rejected in Dubai: why, and how to fix it
Published
A rejected Trakheesi application usually comes down to a few fixable causes: property details that do not match the Dubai Land Department's records, a missing or incorrect owner authorization, or a broker licence that is not in good standing. The system cross-checks what you submit against official records, so even a small mismatch is enough to stop the permit. The fix is almost always to correct the specific cause and resubmit, not to work around it.
A rejection is a data check, not a dead end
Most Trakheesi rejections are not the system deciding you cannot advertise the property. They are the system catching a mismatch. The application cross-references what you enter against the Dubai Land Department's records and the property's title-deed details, and if something does not line up, it stops rather than issuing a permit against bad data.
That reframing matters, because it tells you what to do. You are not appealing a decision. You are finding the field, the document, or the status that does not match, fixing it, and submitting again.
The common causes
Rejections cluster around a handful of issues. Most applications that fail trip on one of these.
| Likely cause | How to fix it |
|---|---|
| Property details do not match the title deed | Enter the building, area, plot or land number, the registered property number, and the municipality number exactly as they appear on the title deed |
| Missing or incorrect owner authorization | Confirm the right authorization is in place: a RERA Form A for a secondary-market sale, or the relevant NOC for a rental or off-plan property |
| Broker licence not in good standing | Check your real-estate licence is current and not lapsed or suspended before you reapply |
| An outstanding issue with the DLD or developer | If the property does not surface at all, an unresolved matter may be blocking it; resolve that with the DLD or developer first |
How to fix it and resubmit
- 01
Read the rejection reason
Start from what the system tells you. The reason points at the field, document, or status that did not pass, which is where your fix belongs.
- 02
Match the property details to the title deed exactly
The most common cause is a small discrepancy. Copy the identifiers straight from the title deed rather than from memory or a portal listing.
- 03
Confirm the owner authorization is valid
For a secondary-market sale, the Form A must be approved by the owner in the Dubai REST app. For a rental or off-plan property, the landlord or developer NOC must be in place.
- 04
Check your licence status
A lapsed or suspended broker licence blocks the permit. Make sure your card is current before you resubmit.
- 05
Resubmit through the Trakheesi system
Once the cause is corrected, submit again. The Dubai Land Department lists a one-working-day processing time for an advertisement permit.
- 06
If it still fails, contact the DLD
When the data is correct but the permit will not issue, reach out through the Dubai Land Department's customer-care channels or a DLD-authorised real-estate Trustee centre to find what is blocking it.
What not to do
Do not try to route around a rejection by changing details so the application passes, or by advertising the property publicly while the permit is unresolved. A permit issued against details that do not match the property is not a fix, and advertising without a valid permit is the exact exposure the Trakheesi process exists to prevent. Correct the underlying cause instead.
Sources and a note
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Frequently asked
Why was my Trakheesi permit application rejected?+
Usually because of a property-detail mismatch against Dubai Land Department records, a missing or incorrect owner authorization, or a broker licence that is not in good standing. The system cross-checks your entry, so a small discrepancy is enough to stop the permit.
What does it mean when the property details do not match?+
The identifiers you enter — building, area, plot or land number, the registered property number, and the municipality number — must match the title deed exactly. Copy them from the title deed itself, since a difference from a portal listing can trigger a rejection.
Can I resubmit after a rejection?+
Yes. Correct the specific cause the system flagged, then submit again through the Trakheesi system. The Dubai Land Department lists a one-working-day processing time for an advertisement permit.
Can a lapsed broker licence cause a rejection?+
Yes. The permit is tied to a registered broker with a current real-estate licence, so a lapsed or suspended card blocks the application. Confirm your licence is valid before you reapply.
Who do I contact if the application keeps failing?+
If the data is correct but the permit still will not issue, contact the Dubai Land Department's customer-care channels or a DLD-authorised real-estate Trustee centre, since an outstanding issue with the DLD or developer may be blocking the property.
Related guides
More guides for the same workflow
- How to get a Trakheesi permit in Dubai: a broker's stepsThe steps a Dubai broker takes to get a Trakheesi advertising permit: a valid licence, the owner's Form A or NOC, the property details, and the DLD application.Read →
- Trakheesi permit in Dubai: what it is and when brokers need itWhat the Trakheesi advertising permit is, when a Dubai broker needs one, and how to get it: Form A authorization, the DLD application, and 2026 enforcement.Read →
- RERA Form A and the Three Broker Rule in Dubai, explainedWhat RERA Form A is, how an owner approves it in the Dubai REST app, and the Three Broker Rule that limits a property to three brokers at once.Read →
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